Critical Practice | week 17 user reasearch and iteration

After merge with Xuan’s file we planed to have this user reasearch in the classroom.

The main aim of this projects is to test how peoole react to the voiceover. Because this experience is quite vision-limited so we used a lot VoiceOver and soundeffect to guide the audience.

The first aspect investigated in the interviews was that of the backstory of the main character. We find that detailed story background and voice acting is necessary in order to enhance the characterization, but that might make the experience too long especially when the character tells the story without any visuals. But 60% interviewees think the backstory story is not long. 

Feedback on the clarity of the voice guide is given both generally and regarding specific details. The general feedback is quite encouraging, with most users finding this experience is what they expected, “very close” to the blind people’s life

The research plan was in the classroom. We decide to invite 5 people to experience and help answer few questions.

The interview question is focus on how clear of this interactivity.

https://docs.google.com/forms/d/1f9OBGgar0FdR6JIpJdnUDcuP5TPVoDsGSew3UJCDUhw/edit

And we got many results to iterate this project.

The interesting thing is I found everyone think each tasks’ difficulties are really different. I think that’s mainly because we have really long VoiceOver in each scene. But if someone accidently trigger the task then the next vo will play. At this time some voice just came together so they will miss something.

So some people would get the task successfully but some don;t.

Base on the results ,we assigned the task to each other. I will keep working on adjust the subtitle and the menu part and keep working on the last chapter.

Specific feedback on the clarity of individual interactions varies. For instance, the task of “finding clothes” is quite easy for some players because the hint is undeniable. But there are also comments that because they missed the voiceover, it makes judgments even harder in fully dark environments. 

Another example of the use of terms, mentioned by multiple interviewees, is that multiple audios were triggered at the same time which may hinder the continuity of this experience.

The unpredictability of the trigger and the specificity of the voiceover only play once,lead to distinguish feedback from each interaction. It required us to develop the task in a more structured and logical way such as Cutting down the length of the narrative or adding more task-based navigations. Meanwhile both users and developers find that the difficulty of  tasks is necessary for the concept.

in addition to clarification of the difficulty of interaction. Half interviewee mentioned that the voiceover didn’t make it clear when the task was completed. For instance, one of the participants thought there wasn’t much clarity when they completed a task, it just moved on. Some interviewees suggested adding more visual or sound effects of completion or making the spatial sounds more clear. This was a suggestion for enriching the sound design as mentioned above.

In general, the interviewees commented that the feel of this experience in terms of clarity was positive throughout, however, the above-mentioned comments on further explanation provide important feedback for future revisions.

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